Customer Reviews

Computer Repair Reviews in Gloucester

Customer recommendations are a big part of how Your Geek Friend Computers has grown in Gloucester. These reviews include feedback from local customers needing computer repairs, laptop repairs, upgrades, diagnostics, gaming PC help and general technical support.

Local

Gloucester-based repair help

Workshop-based support for local customers needing help with PCs, laptops, gaming computers, upgrades and fault diagnosis.

Specialist

Diagnosis before guesswork

I check the likely cause before recommending parts or repairs, so customers get clearer advice and avoid unnecessary work where possible.

Trusted

Real customer feedback

Reviews are shown from independent platforms where customers can share their own experience of using Your Geek Friend Computers.

Recent Feedback

Google Reviews

Most recent customer feedback is usually left on Google, covering computer repairs, laptop repairs, diagnostics, upgrades and general technical help.

Your Geek Friend computer repairs place picture

4.9

Based on 312 reviews

Caroline B. profile picture
Caroline B.

5 days ago

Shaun came to the rescue when my laptop developed a fault at a critical time in my studies. He diagnosed the problem and speedily repaired it at a very reasonable price and with great communication. He will now be my go-to IT guy (although I hope I won’t need him too much) and I have no problem in recommending him.

Nigel C. profile picture
Nigel C.

2 weeks ago

Recommended to use Shaun and I wasn’t disappointed. From request to fix was a mere 24 hours. He was friendly, uncomplicated and easy to deal with. A fair price for the job as you are paying for technical knowledge of an independent trader and I would certainly recommend his services. Mine was a boot up issue, something I am sure is the norm for him to fix but the speed the matter was resolved was pleasing for me. I would certainly use again if I need to. I do not normally post reviews but for the service and speed it was needed to be done.

Andy P. profile picture
Andy P.

1 month ago

Fantastic service, couldn’t be faulted all round. Will be my first port of call for any future laptop repairs.

Carl G. profile picture
Carl G.

1 month ago

Shaun has been my go-to for any computing issues for at least 10 years now. Whenever I take a PC or laptop to him, he manages to turn it around in reasonable time for larger issues and very quickly for smaller ones. Has managed to get me up and running recently including saving information from my downed pc that was beyond economical repair.
Carl

GhostPoint profile picture
GhostPoint

1 month ago

Amazing service, great quality! Definitely recommend!

Colin M. profile picture
Colin M.

1 month ago

Shaun helped me with a software problem on a Macbook. He was friendly and helpful, no technobabble, the job was done quickly and for a very reasonable price. Definitely recommended.

Adam J. profile picture
Adam J.

2 months ago

Excellent service from Shaun. He quickly diagnosed and fixed a charging issue on my Medion gaming laptop, explaining everything clearly and keeping me updated throughout.

Knowledgeable, professional, and reasonably priced. I’d definitely recommend him for computer or laptop repairs.

Joshua “Josh” R. profile picture
Joshua “Josh” R.

2 months ago

Great service and very knowledgeable of all things computer related. Got my gaming PC upgraded and repaired for a very reasonable price. Genuinely couldn’t recommend more.

Ben S. profile picture
Ben S.

2 months ago

Shaun repaired my PC really quickly when I wanted to throw it away out of frustration. From the beginning his communication was excellent. The price was unbelievable. I needed it back in a hurry. I can’t believe how fast Shaun fixed it. So easy to talk to and patient. Thank you so much for saving me time and money. I’m so relieved.

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YourGeekFriend
Average rating:  
 25 reviews
 by Neil Cox
Your Geek Friend

Shaun was terrific - really helpful and friendly - I highly recommend him!

 by Warren

Nice bloke updated me throughout the process of fixing my pc

 by Martyn Dovey
Excellant service

Went above and beyond what he was asked to do on a really hard repair at a very good price . I would recomend him

 by Anna

Excellent and such a quick service. Shaun was really helpful from beginning to end with getting me my laptop back perfectly. Very reasonably priced too and friendly, cannot recommend enough!

 by Mark
Excellent service

Quick diagnosis and repair on my laptops failed ssd, worked on new years day to sort it out. Top service. Thanks Shaun

 by Andy Hodson
Brilliant job

Once again Shaun has come to the rescue with superb service, restoring at short notice my computer to full function after the hard drive gave up. While he was about it he cleaned up the soft ware and added an improved anti virus system, and brought my back up machine up to speed. I have already recommended him to contacts who will appreciate excellent value.

 by Andy Hodson

My Geek Friend lives up to his name. He has been most helpful and prompt in his service, and I could not recommend him more highly.

 by Colin Baldwin

Another marvellous job done by Shaun to upgrade my PC from Vista to Windows 7, add extra RAM, clean-up and install latest security updates from Windows all for a bargain price. I am just so glad I found him because he is so helpful, accommodating and knowledgeable. I would recommend him to anyone.

 by Jay
Used

We used YGF Just before Easter 2019, Shaun was fantastic texting my husband every step of the way. Even allowing me to pick up the machine on good Friday, as i had to travel away to a funeral on the day it was ready. I cannot recommended this business highly enough and have already told a friend who needs help.

Thanks for your lovely review! it was a pleasure helping you guys 🙂
Shaun

 by Jimmy haskayne

Great fella . Sorted out my computer and laptop , also my sisters security issues,, even gave me a break on the price ,,, Can't go wrong with this man , Just nice to know theirs still straight up people about.

 by Tracey Inglis
Awesome

Massive thankyou Shaun. You saved both my laptops when i thought they needed to go in skip! Good as new. Shiny too after a good clean. Thankyou for sorting it all out so quick. I was in a panic with my websites so needed a quick return. My laptops are quicker now and the security you added is fab. 100% recommended. Dont go anywhere else.

 by Susan Matthews
Fantastic repair!!

A big thank you to Shaun for sourcing a new screen for my sons laptop and for willingly communicating through a third party. My son is now very happy to have his laptop working again!

 by kevin gould
awesome service

I took my laptop to Shaun as he had really good feedback, it was justified the service and quality of work are superb his prices were less  than any other quotes I had . Went in for new screen and service came out looking brand new, I will take my laptop to Shaun for any future repairs for sure, I recommend him 100%

 by Tina Mitchell

I have used Your Geek Friend for the 5th time and as usual he has provided me with an efficient and knowledgeable service. He is always top of my list when I have a technical issue. THANK YOU

 by Jo Rayer

Fixed my beloved GHDs within a few hours!! Thank you.

 by Richard Graham

Great service would recommend to anyone requiring repairs,thanks Shaun

Ohh and also got a nice clean l/top also,very happy

 by Shaun
very happy!

Hi Shaun,



Just wanted to say how pleased I am with the new screen and how clean my laptop is now, like brand new! A great job.



Many thanks, Shaun

 by Andy
First class!

Cheers shaun first class job as usual.Andy

 by Val
Thank you

Just to say many thanks once again for your prompt, helpful and efficient service with repairing my son's laptop last week.



Val

 by Tracey
my laptop like brand new

thankyou Shaun, amazing job making my laptop like brand new... If anyones computer is running slow, or just needs a boost this is ur guy, cheap, fast and very helpfull....

 by Chad
brilliant, cheap, friendly

brilliant, cheap, friendly, knows what he's talking about! id recommend YGF to any one, brilliant!

 by Carol, Lady & the Tramp dog grooming
five star!

Thanks for sorting all our pc probs Shaun, excellent service... recommend you to everyone 😉

 by Kelly
GHD repair

happy to finally be re-united with my ghd's that work now 🙂 thank you!

 by Caroline
Recommended

Thankyou Shaun for fixing my pc. Just plugged it all in and its all good again so thanks. I highly recommend your geek friend if any friends or family ask

 by Lisa
Thank you!

Hi Shaun, Just a lil thank you, the laptop is great and super fast and Mark is well chuffed with his, didnt realise it had such speed..lol.. its running like a dream, just need mine sorted now, cheers! will be in touch soon to sort the others out. Lisa 🙂